COMMUNICATIONS AND DEVELOPMENT DEPARTMENT BACKGROUND:
The Task Force for Global Health's Communications & Development department supports the strategic objectives of the organization including brand identity, program success, fundraising, and employee recruitment and retention. The department leads an integrated communications program to drive high levels of brand awareness and engagement with donors, partners, employees, and other target audiences. The department is playing a critical role in the growth of The Task Force as the central communications team ties together the multiple brands/programs of The Task Force to engage a variety of audiences.
IMPORTANT NOTE TO APPLICANTS: For further consideration of your application, please be sure to submit a resume, cover letter and 3 writing samples at the time of your submission.
JOB DESCRIPTION:
The Communications and Development Manager builds and protects The Task Force brand through content creation, targeted outreach to key audiences, and use of analytics to inform strategic communications and fundraising efforts. Part of a small but savvy department, the communications and development manager will lead on key functions while also contributing “all around” on a team that prioritizes collaboration and learning new skills.
Key responsibilities include:
- Content creation: Interview staff and partners to create journalistic-style stories for the newsletter, donor mailings, website, social media, press releases, video scripts, annual report, etc. Stories must be well-researched and well-written, reflecting knowledge of news conventions, AP style guidelines, and core copy editing principles.
- Media engagement: Identify newsworthy Task Force activities and key journalists, pitch stories, cultivate and manage media relationships, train spokespeople, track media coverage, conduct analytics, and represent The Task Force to increase media coverage.
- Donor relations: Help develop a comprehensive donor engagement program.
- Contribute in multiple ways: research donors, maintain donor information in Salesforce, contact donors, create materials to engage donors, inform donor cultivation plans, research best practices, and collaborate with colleagues across the organization to build a system and culture of donor engagement.
- Social media: Develop compelling content and inform social media strategy, contributing to best practices to grow social media presence and evolve approaches to stay current
- Marketing operations and analytics: Analyze data, including Task Force channels and market research, to inform and implement communications and development strategy.
- Project management: Track and deliver on deadline, prioritize time-sensitive projects, build strong internal and external relationships to create compelling content that engages audiences, and contribute to team project management tools and processes
Additional responsibilities include:
- May manage a budget.
- May assist in evaluating, measuring and responding to issues related to the quality of services provided.
- May conduct evaluations, surveys and focus groups to assist in quality improvement efforts.
- Researches constituents' satisfaction with divisional programs and services.
- Develops reports and recommendations to sustain high quality.
- May supervise or provide direction to staff.
- Leads projects as assigned.
- Serves as an internal marketing consultant for programs and services.
- May be responsible for managing various aspects of social media activities.
- Performs related responsibilities as required.
TRAVEL: 5-15% domestic and international travel
MINIMUM QUALIFICATIONS:
- A bachelor's degree in communications, public relations, marketing, art or other related field.
- Five years of experience in the development of marketing and informational materials, writing/research, project management and/or information technology.
- Additional related experience may be considered in lieu of a degree.
- Knowledge of publishing and other related software.
- Demonstrated creativity in the design of marketing, public relations or educational programs and communications materials.
PREFERRED QUALIFICATIONS:
- Journalism experience.
- Gifted writer with a nose for news, impeccable attention to detail, and knowledge of news conventions and AP style. Ability to copy edit own work and work of others.
- Experience with and understanding of global health and development issues and sector; experience working in a developing country preferred.
- Social media savvy with proven track record of engaging and increasing followers, with a particular focus on leveraging the role of influencers
- Experience with digital storytelling to engage audiences.
- Experience in media relations, public speaking, event planning
- Experience with donor relations and fundraising, including both donor engagement and use of development systems and processes. Capital Campaign experience a plus.
- Expertise using KPIs and analytics to set and track goals and inform strategy and priorities
- Experience with marketing, communications and development tools and techniques such as WordPress (website creation and maintenance), MailChimp, Meltwater, Salesforce (managing a CRM database), DonorSearch and Foundation Directory (identifying potential individual and organizational funding prospects), SEO best practices, and basic use of some design tools
Knowledge of MS office tools.
NOTE: This role will be granted the opportunity to work from home temporarily during the COVID-19 pandemic, with intent to return to an Emory University location in the future. Emory reserves the right to change this status with notice to employee.
The Task Force hires staff through the Emory University Human Resources office. Want to learn more about The Task Force for Global Health? Visit our TFGH Video Gallery
How to apply:
IMPORTANT NOTE TO APPLICANTS: For further consideration of your application, please be sure to submit a resume, cover letter and 3 writing samples at the time of your submission.